Privacy Policy

This Privacy Policy applies to our websites, mobile applications, and any other online services where this Policy is presented (collectively, the “Services”). It also covers our practices for gathering information via associated social media features and pages. Along with describing how we collect, use, disclose, and otherwise process personal data, this Policy details the rights and choices available to individuals with respect to their personal information.

We may provide additional “just-in-time” notices at the moment we collect particular information. Those supplemental notices will govern the specific data you provide at that time.

1. Information We Collect

We acquire information about you through various channels:

Depending on the relevant jurisdiction, the information we gather—whether directly from you or automatically—may be classified as “personal information” or “personal data” under the European General Data Protection Regulation (“GDPR”). For purposes of this Policy, “personal information” or “personal data” includes data defined by applicable law in each relevant area.

Below are some categories of personal information we may collect. The exact categories depend on which Service you use:

Category Examples
Identifiers Real name, alias, unique personal identifier, online username, IP address, email address, and similar data.
Geolocation Data Physical location or movements.
Sensory Data Audio, electronic, or visual material.
Inferences Insights that reflect preferences, characteristics, or behavioral patterns.

You may also voluntarily provide certain health- or fitness-related details when using specific features of our Services. Those details are typically stored on your device and accessed only under conditions described in “Information collected from you” below.

2. Sources of Information and Purposes of Use

We may receive information directly from you, automatically when you use our Services, or from third parties like vendors and business partners.

You are free to withhold certain personal information. However, doing so could limit our ability to offer you the Services or provide the level of support you might otherwise expect.

Information Collected from You Directly

Examples include (but are not limited to):

We also collect automatically generated data (“Automated Information”) via cookies and similar tracking mechanisms. For more on cookies, refer to our Cookies Policy. Other technologies may include:

Such tracking tools may be deployed by us or by third-party service providers acting on our behalf. Section 4 below (“How We May Share Information About You with Others”) provides additional details about third parties we work with.

Automated Information can include:

A unique identifier may be assigned by us or a service provider to link data collected in various ways or at different times (including both personal data and automated information) for the purposes described in this Policy.

We generally use this automatically collected data to:

Information from Integrated Services

We may also gather personal data from third parties or integrated services. For instance, you may log in via a social media account (e.g., Facebook or Google), which could give us access to certain data (like your email address or other unique identifiers), or we might be prompted to share particular data back with that platform. Should you decide to use a social media login, you authorize us to collect and process that information under this Privacy Policy and similarly authorize us to share certain information with the social media provider.

3. How We May Use Your Personal Information

In addition to the uses described above, we may use your data for purposes such as:

  1. Fulfilling Our Services
  2. Internal Research
  3. Auditing Interactions
  4. Security
  5. Debugging & Troubleshooting
  6. Marketing
  7. Quality & Safety Management
  8. Legal & Regulatory Compliance

We may merge data collected through various methods, combine it with data from external sources, or aggregate/de-identify it for historical, analytical, or business purposes. Once aggregated or de-identified such that it can no longer be tied to a specific individual, we may use or disclose it without restriction.

4. How We May Share Information About You with Others

We may share your personal data for the reasons outlined in this Privacy Policy or in any applicable “just-in-time” privacy notice.

Third-Party Service Providers

We collaborate with third parties who assist us with:

Corporate Transactions

If we go through or evaluate a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar corporate event (“Corporate Transaction”), personal information may be shared or transferred as permitted by law and any applicable agreements. We will instruct the new entity to use your data in a manner consistent with this Policy.

Legal & Regulatory Requirements

We may disclose personal information to comply with legal requirements (e.g., in response to a court order or subpoena), investigate fraud or security issues, enforce our terms, or protect our rights and property as well as the rights and property of others. We also reserve the right to disclose your information when we believe, in good faith, that doing so is appropriate or required to meet lawful obligations or protect our interests.

5. Do Not Track Disclosures

Some browsers may transmit “Do Not Track” (DNT) signals. Due to the lack of an established standard, our Services do not currently respond to DNT signals. We will reevaluate our response if a clear standard emerges.

Certain third parties involved in advertising or analytics may still track your online activities over time and across different websites, even if you have enabled DNT in your browser settings.

6. Social Media and Other Communications

We maintain profiles on social networks and may incorporate their features into our Services. By choosing to interact with us or share content through these platforms, you agree to their respective privacy policies. If you post or communicate via these platforms or any public feature we provide, please refrain from sharing sensitive information. We reserve the right to monitor and remove content that violates our guidelines, though we are not obligated to do so.

7. Information for Individuals in the European Economic Area (EEA)

Your Rights

If you are located in the EEA, you may have some or all of the following rights regarding your personal data:

Should you wish to exercise these rights, please contact us (see “How to Contact Us”). We may need to verify your identity before fulfilling your request. If we cannot comply with your request, we will provide the reasons in our response.

Legal Basis for Processing

We process personal information:

International Data Transfers

We may transfer personal information outside of the country in which it was originally collected. For instance, data originating from the EEA may be transferred to, and processed in, countries that may not have equivalent data protection laws. When transferring such data, we implement safeguards such as standard contractual clauses or other lawful measures to protect your rights.

8. Information for Residents of California: Your California Privacy Rights

Under the California Consumer Privacy Act (“CCPA”), California residents may have additional rights regarding their personal information.

Your Rights Under the CCPA

Exercising These Rights

We must verify your request before releasing personal data or fulfilling a deletion request. An authorized agent may submit a request on your behalf if they meet the CCPA’s requirements.

We do not “sell” the personal information we gather, as defined under CCPA. We will treat information we collect from you as subject to a “do not sell” request.

California law (the “Shine the Light” law) also allows residents to inquire about the disclosure of personal information to third parties for direct marketing. You may opt out of such sharing by contacting us (see “How to Contact Us”).

9. Online Privacy Choices and Rights

Access, Editing, and Deletion

EEA Residents: Refer to Section 7 above.
California Residents: Refer to Section 8 above.
Others: If permitted by law, you may request access to, correction of, or deletion of certain personal information you have provided. Contact us using the details in “How to Contact Us.” We might not be able to accommodate all requests (e.g., if it conflicts with legal obligations).

Device Permissions

Your device’s operating system may allow you to manage permissions (e.g., camera, microphone, push notifications). Restricting such permissions may affect functionality.

Uninstallation

You can cease all data collection by uninstalling our mobile application. If you reinstall it later, we may re-link previous data if your device’s unique identifier remains the same.

Email Preferences

If you receive marketing emails from us, you can unsubscribe by following the link in the email or by contacting us directly. Note that it may take up to ten business days to process your request, and you will still receive transactional or administrative messages regarding Services you use.

Location Data

If our mobile applications request precise, real-time location data, you may withdraw your consent through your device settings at any time. However, some features may no longer function properly without location access.

Nevada Users

Nevada law permits residents to opt out of certain “sales” of covered information. We do not currently sell such data, as defined by Nevada law. Please contact us if you wish to be notified about any future change to this practice.

Marketing Opt-Outs

For interest-based advertising, you can submit opt-out requests through organizations like the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI). Even if you opt out of certain targeted ads, you may continue to see other generic advertisements.

10. Data Retention

In most cases, we keep your personal information for the longer of:

We may retain non-personally identifiable information for backups, analytics, or fraud prevention as permitted by law.

11. How We Protect Personal Information

We use various administrative, technical, and physical safeguards to help protect your personal information from unauthorized access and disclosure. However, no security system is foolproof, and we cannot guarantee absolute security of data transmitted or stored.

If we believe your personal information has been compromised, we may notify you via your most recent email address on file, by posting a notice on our website or app, or using other communication methods permitted by law. To ensure timely communication, please keep your contact details up to date.

12. Links to Websites and Third-Party Content

For convenience, our Services may include links to third-party websites or content that we do not operate. Those third parties typically have their own privacy notices. We are not responsible for the privacy practices of these unaffiliated sites, and we encourage you to read their policies before sharing any personal information.

13. Information Relating to Children

Our Services are not directed at individuals under 16 years of age (or older, if required by applicable law). If you are under 16 (or such older age limit), do not use or download our Services. If you believe we have inadvertently collected personal information from a child, please contact us so we can delete it as quickly as possible.

14. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our data handling practices. We will revise the “Last Updated” date at the top or bottom of this Policy whenever changes are made. Continuing to use our Services after the effective date of an updated Policy constitutes acceptance of the revised version. In cases of material changes affecting your rights, we may provide additional notice as required by law.

15. How to Contact Us

If you have questions, comments, or concerns about our Services or this Privacy Policy, or wish to request access to or correction of your personal information, you can reach us at:

For users in the European Economic Area, our Data Protection Officer oversees your privacy rights and our compliance with data protection laws. You also have the right to lodge a complaint with your local data protection authority in the EEA.

Last Updated: January 15, 2024